Privacy Policy
Effective Date: July 6, 2026
At TezDokan (https://tezdokan.com), we respect the privacy of our store owners (tenants) and their end customers. This Privacy Policy describes how we collect, use, store, and share personal data when you interact with our platform.
1. Information We Collect
- Store Owner Data: When you sign up for a TezDokan subscription, we collect your name, business name, phone number, email address, physical address (such as West Bengal, Kolkata, Barasat), and payment details.
- Store Customer Data: To operate your e-commerce shop, TezDokan processes purchase details, checkout info, shipping addresses, phone numbers, and email addresses of the customers buying from your online shop.
- Usage & Device Info: We automatically collect server log data, IP addresses, browser information, and details of how you interact with our admin panels via cookies.
2. How We Use Your Information
- To initialize, configure, host, and maintain your custom e-commerce shop.
- To securely process payments, verify subscriptions, and manage platform renewals.
- To provide customer support and troubleshoot DNS, domain routing, and platform features.
- To improve TezDokan features, platform speed, and overall user experience.
3. Data Sharing & Third Parties
- We do not sell or rent store owner or customer personal data to third parties.
- Data is shared strictly with payment gateways, secure cloud hosting providers, and system monitoring utilities necessary to deliver our SaaS features.
- We may disclose information if required to comply with judicial subpoenas or governmental regulations.
4. Cookies & Tracking
- We use essential cookies to manage store owner logins, handle session data, and facilitate cart functions on tenant stores.
- Users can control or restrict cookie settings via their browser, although disabling essential cookies may impact store functionality.
5. Security & Retention
- All passwords, database records, and session tokens are encrypted using industry-standard cryptography.
- We retain store data for as long as your subscription is active. If a subscription is cancelled, we purge store database tables and content after a grace period.
6. Contact Us
If you have questions, feedback, or concerns regarding your privacy settings or this policy, please reach out to our team at:
TezDokan Support Team
Email: [email protected]
Address: West Bengal, Kolkata, Barasat, India
